Privacy Policy

1. Information We Collect

We collect information to provide and improve our bathroom remodeling services in Plano, TX. The types of information we may collect include:

• Personal Information: When you contact us, request a free estimate, or fill out our quote request form, we may collect your name, email address, phone number, home address, and any details you provide about your remodeling project.
• Usage Data: We automatically collect information about your interaction with our website, such as your IP address, browser type, pages visited, time spent on pages, and referral URLs.
• Cookies and Tracking Technologies: We use cookies to enhance your experience, track website usage, and deliver personalized content. Cookies may store preferences or session data. You can manage cookie settings in your browser.
• Third-Party Data: If you interact with us through social media or review platforms (e.g., Yelp), we may collect information you share publicly, such as your username or comments.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to inquiries, schedule consultations, provide free estimates, and deliver bathroom remodeling services in Plano, TX.
• Communication: To contact you via email, phone, or text about your project, updates, or promotional offers (you can opt out of marketing communications).
• Website Improvement: To analyze usage data and improve our website’s functionality, content, and user experience.
• Marketing and Personalization: To tailor advertisements or content to your interests, such as suggesting design ideas based on your browsing history.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests, such as responding to subpoenas or ensuring safety.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• Service Providers: We work with trusted third parties, such as payment processors, marketing agencies, or analytics providers, to support our operations. These providers are contractually obligated to protect your data.
• Legal Obligations: We may disclose your information if required by law, such as to comply with a court order, or to protect our rights, property, or safety.
• Business Transfers: If Bathroom Remodel Plano is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for other purposes if you provide explicit consent, such as posting a testimonial with your name.

4. How We Protect Your Information

We take reasonable measures to safeguard your data, including:

• Using secure encryption (SSL) for data transmission on our website.
• Storing personal information on secure servers with restricted access.
• Regularly updating our security practices to address new threats.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us remember your preferences, track website performance, and deliver relevant content. You can control cookies through your browser settings:

• Accept or Decline Cookies: Most browsers allow you to refuse cookies or alert you when they are being used.
• Third-Party Cookies: We may use third-party services (e.g., Google Analytics) that place cookies to analyze website traffic. These third parties have their own privacy policies.

If you disable cookies, some features of our website may not function properly.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Opt out of marketing communications or the sale of your data (note: we do not sell your data).
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at [email protected] or call us at (your phone number). We will respond within 30 days, as required by law.

7. Third-Party Links

Our website may contain links to third-party sites, such as social media platforms or review sites like Yelp. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18 without parental consent, we will delete it promptly. If you believe we have such data, please contact us immediately.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, we may keep your contact details for up to 5 years after your project is completed to provide follow-up support or warranties. Usage data may be retained for up to 2 years for analytics purposes. After this period, we securely delete or anonymize your data.

10. International Data Transfers

Bathroom Remodel Plano operates primarily in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

• Email: [email protected]
• Phone Number: +1 (972) 391-8227
• Address: 5700 West Plano Pkwy, Suite 1000, Plano, TX 75093

We are committed to addressing your concerns promptly and transparently. Check our Terms & Conditions.

13. Compliance with Texas and Other Laws

As a business operating in Plano, TX, we comply with the Texas Data Privacy and Security Act (TDPSA), effective as of July 1, 2024. We also adhere to the California Consumer Privacy Act (CCPA) for California residents and other applicable state and federal laws. If you have questions about your rights under these laws, please contact us.